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Working to Keep the Doors of
Medicine Open
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by Jonathan Nelson
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MICRA:
The Golden State's Golden Rule
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Ask Alvin
Jones, M.D., family physician for almost 40 years, how he came to understand the
professional liability insurance crisis in which Texas physicians find
themselves embroiled, and he’ll tell you about the two days he had to close
the doors to his family practice residency clinic in Conroe this summer. “Our
faculty could not see patients, our residents could not see patients and the
people who were the most vulnerable, the indigent of Montgomery County, had no
place to go,” Jones said this August in public testimony before a Texas Senate
committee charged to study the issue.
The crisis at the clinic
arose unexpectedly. Jones says the policy covering the professional
liability of the faculty and residents practicing at Conroe Family
Practice Residency Program was set to terminate at midnight on Sunday,
June 30, and that program administrators had been negotiating for coverage
with a liability carrier, Medical Protective. The insurance broker had
assured Jones the policy would be approved.
Then on Friday afternoon,
just two days before their policy expired, Jones received word that
Medical Protective would not provide coverage to the clinic.
Twenty-one residents and
the faculty of the residency program practice medicine at the clinic.
Residents receive training in the full scope of medical care, from
pediatrics to geriatrics, performing obstetrics for approximately 600
women per year, Jones says. Most days they see 100 to 120 patients,
totaling around 25,000 patient visits each year. They also care for 20 to
30 patients a day in the hospital that sponsors the program, Conroe
Regional Medical Center.
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Like most family practice
residency programs, the Conroe clinic provides care for those in the
community with the fewest resources. According to Jones, more than half of
the clinic’s patients have medical coverage through the Montgomery
County Assistance Program, while around 30 percent of the patients have
Medicare, Medicaid or Children’s Health Insurance Program coverage. The
rest of the clinic’s patient base consists mainly of uninsured people
referred by the hospital emergency room for follow-up care.
These are the people Jones
calls the community’s most vulnerable, and these are the people who were
turned away at the door for two days while clinic administrators scrambled
to find liability insurance in a market where coverage is quickly becoming
either unaffordable or unavailable.
Medical liability
insurance premiums for Texas physicians have skyrocketed 30 to 300
percent in the last year alone, according to the Texas Medical
Association, and projections for the future look just as grim. All
but four medical liability carriers have abandoned the state, down
from 17 carriers in 2000, and those left behind have jacked up
premiums to address massive losses sustained in the last couple of
years. Physicians and officials at the Texas Department of Insurance
agree that the crisis is caused by a steady increase in the amounts
of money awarded by juries in medical malpractice cases as well as
an increase in the number of malpractice claims filed. The problem
is especially acute for high-risk specialties, like obstetrics, and
that was the rub for Jones and the Conroe residency program.
As Jones told the
Senate Special Committee on the Prompt Payment of Health Care
Providers, the reason Medical Protective gave for refusing to cover
the clinic was that “they didn’t want to take the risk involved
in a residency program that was training residents to deliver
babies.” It is a requirement of the specialty of family practice
that resident physicians be competent in the care of pregnant women
and in the delivery of babies, Jones said. In many rural areas,
family physicians are the only obstetric providers available, and
the Conroe Family Practice Residency Program takes pride in its
record of placing physicians in locations that need doctors.
According to Jones, the program has placed 30 graduates in rural
East Texas communities around Conroe and many of the current
residents already have agreements to practice in rural communities
in the state.
Fortunately, program
administrators obtained coverage through the Joint Underwriting
Association, the state’s insurer of last resort, and the clinic
reopened on Wednesday, July 3. The bad news is the sponsoring
hospital had to pay about $190,000 more than they had budgeted for
the new coverage, and the projections for the next few years are
frightening, Jones said. The JUA predicts a 36-percent hike in 2004
to $657,499, and in 2005, the price goes up another 54 percent to
$1.2 million.
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“We have no resources to
cover that,” Jones told the committee. The situation not only threatens
his patients’ access to care, he said, but it also threatens a program
vital to the placement of well-trained physicians in rural areas.
Steve Garza, M.D., a family
physician practicing in Uvalde, also gave testimony before the committee
that day. Until recently, Garza and his partner performed about 200
deliveries each year. Of those, 85 percent were Medicaid.
“In October, I’ll be
doing my last delivery, and my partner will also,” Garza said. His
liability premium went from $15,000 three years ago to $23,000 this year,
and to continue obstetrics after October, the price would be $68,000.
“Doing a hundred
deliveries per year, there’s no way I can afford $68,000 in malpractice
[insurance],” Garza told the committee. “I’d actually be losing
money.”
Garza says that once he
stops, his patients will have to drive either 80 miles east to San Antonio
or 80 miles west to Eagle Pass or Del Rio for obstetric care. “I’m
here to tell you that access to care is definitely being restricted to our
patients, and I hate to think about them driving all that way in labor,”
he said. “We were serving a hub more or less of several counties around
us, and now those people are going to be traveling a lot further for
care.”
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Stories like
these are not unique. Mitchell Wolfe, M.D., and Richard Parkey,
M.D., two family physicians in Henrietta have stopped providing
obstetric care, leaving their entire county without this
service. The horror stories don’t stop with obstetrics.
Physicians at every level and specialty are being affected, from
neurologists to emergency medical personnel, from internists to
general surgeons. An area that has been particularly hard hit is
nursing home care.
Lloyd Van Winkle,
M.D., a past president of TAFP, serves as the medical director
for Harvest Care Center of Castroville, a 100-bed facility in
the community where he maintains a private practice. He says he
has not been insured in his capacity as medical director since
February of this year, placing his family’s assets at risk,
because he’s been unable to find anyone willing to write a
policy for a physician serving as a nursing home medical
director. He says he had been insured through the nursing home,
but when the facility’s policy came due for renewal this year,
the price was too high and the home had to drop its coverage.
“Well, I could
certainly quit being medical director,” Van Winkle says,
considering his options. “But if I quit being medical
director, my community is without a nursing home, because
nursing homes must have a medical director.”
This problem has
become a statewide epidemic, according to Penny Anderly,
executive director of the Texas Medical Directors Association,
which estimates that over 45 percent of Texas nursing homes are
operating without liability insurance. The Legislature has
mandated that by Sept. 2003, all nursing homes must have
insurance, a deadline Anderly doesn’t see as realistic. “The
rates are so exorbitant that they simply cannot afford them,”
she says.
“We are
averaging three calls per week from nursing home medical
directors and administrators unable to get medical malpractice
liability insurance for the medical director role. In fact, now
these doctors are being told by their carriers that not only
will they not provide insurance for that role, but that if they
continue to practice as nursing home medical directors, the
carrier will not insure them in any capacity,” Anderly says.
“We actually have reports from some small towns that they
cannot even get a doctor … to come to their nursing home.”
Representatives of retirement
communities and nursing homes came forth one after another
voicing these same concerns at the Senate special committee
hearing in August, describing how they had reduced resident
services, cut staff benefits and laid off employees just to
cover their increased insurance premiums. On that day, Sen. Jane
Nelson of Flower Mound, chair of the committee, expressed the
crux of the matter when she said, “The issue is, are the
people of this state having access to the health care they
need.” |
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According to a
recent TMA survey, more than 50 percent of physicians are
considering early retirement because of the current liability
crisis. Like Dr. Garza, many physicians are dropping high-risk
procedures to limit liability, and others are fleeing more
litigious regions of the state, like the Rio Grande Valley.
A
national study by Harris Interactive says 79 percent of
physicians order more diagnostic tests than they feel are
necessary, thereby driving up the cost of health care. The same
study says 51 percent of physicians report ordering more
invasive procedures like biopsies than they thought were
medically necessary. Eighty-three percent of doctors polled said
they do not trust the justice system to achieve a reasonable
result to a lawsuit, and 59 percent of physicians believe the
fear of liability discourages open discussion of ways to reduce
and evaluate medical errors.
The
Texas Department of Insurance reports that at least 12 insurance
carriers have pulled out of the medical liability market in
Texas, leaving just five including the JUA to cover Texas
physicians. José Montemayor, the state’s Commissioner of
Insurance, says these withdrawals have left more than 6,400
doctors looking for coverage. Under his direction, the JUA has
increased the number of physicians it covers more than 10 fold,
but he says the JUA doesn’t have the capacity to take care of
everyone.
According to TDI,
medical liability carriers in Texas lost $229 million in 2000,
up from $103.5 million in losses in 1999. Montemayor says these
losses are driven primarily by increases in the frequency of
malpractice claims and the severity of jury awards in
malpractice cases. In the Rio Grande Valley, claim frequency is
the main problem. Seven out of 10 doctors in the Valley have had
claims filed against them, according to the Dallas Morning News,
and the total number of claims filed in that region last year
increased 60 percent from the year before, which was 60 percent
higher than the year before that, says Montemayor.
Officials with
the state’s largest medical liability carrier, Texas Medical
Liability Trust, say well over 80 percent of claims filed are
closed with no indemnity paid, but defending against even the
most frivolous of claims costs money. Each claim costs an
average of $10,000 to defend.
In the rest of
the state, the severity of jury awards and settlements drives
premium increases. According to a study of TDI’s closed claim
reports by the Texas Alliance for Patient Access, the average
medical malpractice verdict in Texas rose from $472,982 in 1989,
to $2,104,653 in 1999. Jury Verdict Research, a research
institution in Pennsylvania, reports that the average jury award
across the country for medical malpractice tripled to $3.5
million from 1994 to 2000. |
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In this
unpredictable and volatile environment, insurance companies say
they haven’t been able to make a profit, so they have either
raised rates dramatically or they’ve pulled out of the market.
“For all measures of profitability, including underwriting
profit and return on net worth, Texas ranks last over the
10-year period of 1991 through 2000,” Montemayor said in a
written statement to the Texas House Committee on Insurance this
May. “Under these market conditions, it will be very difficult
for Texas to retain or attract medical malpractice insurers.”
At least some of
the blame for the current crisis can be placed on the
boom-and-bust tradition of underwriting cycles. Under-writing is
the process by which insurance companies adjust premium rates
based on an assessment of current losses and projected risk.
When market conditions are favorable, many companies come into
the market. Underwriting guidelines are relaxed and companies
take on more risk while competition keeps rates down.
Some companies
price their products too low and find that their premiums
don’t cover their losses, so they leave the market. Other
companies raise rates to make up for losses and seek ways to
limit future risk. In this way, the market transitions from a
soft market to a hard market, and it has happened at least a few
times to the Texas medical liability market.
When the market
hardened in the 1970s, rates shot up as much as 400 percent. The
crisis resembled the current situation, as family physicians in
rural areas stopped delivering babies and many physicians
retired.
Like the present,
Texas wasn’t alone in its woes. California faced similar rate
hikes and restricted access to health care. In 1975, California
passed tort reform legislation that many today consider to be
the model for a solution. The centerpiece of California’s
Medical Injury Compensation Reform Act was a $250,000 cap on
non-economic damages. Insurers say this measure allowed them to
more accurately predict future losses thereby stabilizing the
market. From 1976 to 2000, liability rates in California have
increased 167 percent, while rates in the rest of the country
have gone up 505 percent, according to the National Association
of Insurance Commissioners.
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In 1977, Texas
passed legislation very similar to MICRA that was called the
Medical Liability and Insurance Improvement Act. It was codified
as Article 4590i of the Texas Revised Civil Statutes, and though
the courts have altered it over the years, much of MLIIA still
stands as state law. However, the component of the law physicians
and insurers had hoped would bring stability to the market, a cap
on damages, was struck down as unconstitutional by the Texas
Supreme Court in 1988.
The Court held that
it was unreasonable to limit an injured party’s recovery for
damages in an experiment to see if such a cap would keep insurance
rates stable. The Court also held that restricting damages with no
regard for the magnitude of the injury was arbitrary and so the
plaintiff’s constitutional right to seek redress through the
courts had been denied. The case on point is Lucas v. United
States, and in a concurring opinion, one justice said the damage
caps could have withstood scrutiny if some alternative remedy had
been offered, like a compensation fund for catastrophically
injured plaintiffs.
In
1995, the Legislature moved forward with several tort reform
initiatives aimed at reducing frivolous or non-meritorious
lawsuits. Tort reform had been an election issue in George
Bush’s campaign for governor and once he took office, those
reforms were at the forefront of his legislative agenda.
“The stars were
aligned for reform,” says Tom Banning, TAFP Director of
Legislative Affairs. “At the end of the day, the Legislature
made significant changes to tort law in the areas of punitive
damages, joint and several liability, cost bond and expert
reporting requirements.”
As the legislative
session wound down, expectations for a decrease in insurance
premiums were high, though the carriers couldn’t say what the
effects of the reforms would be. “That didn’t stop the
Legislature,” Banning says. “They went ahead and mandated a
rate rollback on all regulated lines of insurance.” This measure
essentially forced all carriers including those not regulated by
the state to drop their rates to stay competitive. |
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While many probably
welcomed the rollback, some say it only exacerbated the problems
facing the market today. TMLT officials wrote in a letter to
policyholders that the rollback resulted in insurers receiving
less premium income while the long-term benefits of tort reform
had not been realized.
When Rep. John
Smithee of Amarillo, chair of the House Committee on Insurance,
addressed a gathering of physicians at the TMA Summit in
September, he acknowledged that another rollback is a possibility,
but that such a measure would make it even more difficult to
attract more liability carriers to the state. “We need to get
carriers back into the market,” Smithee said.
“We understand
what the problem is … and the Legislature is going to be
committed to finding a solution,” Smithee told the crowd before
pointing out something many physicians wish weren’t the case.
“If the Legislature makes changes to the tort system, it’s
going to take time to see these changes come to fruition in the
form of lower rates for malpractice insurance.”
At this summer’s
TAFP Annual Session, talk of the liability crisis dominated policy
discussion. “According to the most recent TAFP member survey,
the greatest challenge facing family physicians today is the
increased cost of running a practice while contending with the
slow pay, low pay, no pay tactics of the managed care
companies,” Banning says. “The major component of this
increased cost is medical liability insurance.”
TAFP President
Robert Hogue, M.D., appointed a task force to advise the academy
legislative staff on reform proposals. Banning says the task force
will address professional liability reform on three fronts: the
tort system, the adequacy of insurance underwriting and claims
practices, and professional discipline for physicians.
“In considering
what tort reforms to support, the academy is trying to determine
which are the most efficacious and sustainable reforms that will
ultimately lead to decreased premiums,” Banning says, adding
that for a long-term impact on premium costs, research shows that
caps on non-economic damages is the most effective.
According to TDI
and liability carriers, the severity of jury verdicts is the
leading cause for the rate increases physicians are now
experiencing, and at the heart of the severity issue lies the
problem of non-economic damages. These damages include pain and
suffering, inconvenience, mental suffering, loss of companionship,
loss of consortium and other damages that cannot be quantified
financially. Since 1990, there has been an explosion in the amount
of money juries award for these damages. In 1990, non-economic
damages on average accounted for 35.7 percent of a jury verdict,
according to a study of TDI closed claim reports. By 1999, that
number had risen to 65.6 percent. From 1989-99, the average award
for economic damages increased from $230,829 to $364,126, while
the average award for non-economic damages more than quadrupled,
going from $318,666 to $1,379,203. |
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Non-economic
Damage Cap
The most important tort reform that could be passed would be a
$250,000 cap on non-economic damages, Banning says. Like in
California, this would allow underwriters to better predict losses
creating a more stable market. However, given the Texas Supreme
Court’s ruling in Lucas, there is a constitutional hurdle cap
proponents will have to clear.
“We’re
exploring a number of avenues to ensure that any cap on
non-economic damages will be constitutionally sustainable,”
Banning said. Various cap proposals focus on three areas 1)
passing legislation similar to that which was passed in 1977 and
asking the Court to reconsider the previously overturned law in
light of new, more compelling information regarding an erosion of
access to care; 2) passing
legislation that would provide a quid pro quo or tradeoff to the
public for limiting the amount of damages one could recover; or 3)
passing a constitutional amendment.
Scheduled
Payments
Another tort reform TAFP will be advocating would allow
damages to be paid over time according to a schedule. This way
injured parties receive the award as they need it, and should they
die before the end of the payment schedule, the remaining payments
would be cancelled. According to TMA, scheduled payments are
“beneficial in stabilizing insurance premiums while still
ensuring that appropriate compensation is available for the
injured party.”
Collateral
Source Reform
Under current law, defendants may not enter into evidence a
plaintiff’s sources for financial recovery. For instance, if a
health insurance policy covered part of the medical bills for a
plaintiff in a medical malpractice case, the defendants can’t
argue that economic damages should be limited to what the
plaintiff actually paid out. Juries therefore award more money
than the defendant needs to cover the economic loss. Allowing this
information could help reduce the severity of claims. |
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Expert Witness
Reform
The 1995 expert
witness reforms required a lawyer who was filing suit to provide
an affidavit of an expert witness or post a $5,000 bond before a
case could move forward. However, the reform also gave judges
discretion to waive deadlines or accept questionable affidavits.
“In parts of the
state, some judges are taking advantage of their judicial
discretion and are extending the life of non-meritorious cases,
which drives up expense costs,” Banning says. “We need to
close the loopholes and remove judicial discretion.”
Sliding Scale on
Contingency Fees
Many believe that
by setting limits on attorney contingency fees so that lawyers get
a smaller percent of awards as the total amount climbs, attorneys
will have less of an appetite for taking frivolous cases. Also,
this measure would ensure that injured parties get to keep the
majority of what a jury awards them.
In addition to
these specific tort reform measures, Banning says other reforms
could focus the adequacy of statutes affecting underwriting and
claims practices of liability insurers. “Carriers could be
required to file quarterly reports with TDI, so that we can see
dangerous trends in loss ratios early on and deal with them in a
more timely manner,” he says. Currently, insurance carriers are
required to file closed claim reports with TDI and the Texas State
Board of Medial Examiners annually. TDI could also be given
expanded ability to review liability carriers’ rate setting to
ensure that premiums are commensurate with losses.
“The third thing
we’ve got to do is strengthen the Texas State Board of Medical
Examiners so they can identify and deal with physicians who
clearly shouldn’t be practicing medicine,” Banning says. Texas
spends a little more than $5 million for the operation of the
state’s medical disciplinary board, while California spends more
than $39 million. One possible way to increase funding for TSBME
would be to dedicate all physician licensure fees to the board.
As Dr. Garza from
Uvalde told the Senate Special Committee on the Prompt Payment of
Health Care Providers, many people in Texas are experiencing
restricted access to the health care they need. Many rural areas
don’t have access to obstetric care. Nursing homes are operating
without liability coverage and their medical directors scramble to
find their own coverage.
After Sen. Nelson
listened to Insurance Commissioner Montemayor’s report to the
Senate committee on Aug. 15, she asked him what would happen if
the Legislature failed to take action. “A terrible denial of
access to care for Texans,” he answered, “and that is what we
cannot live with.”
To that end Banning
adds, “Much like 1995, the stars are aligned for significant
reform of Texas’ professional liability laws.
Both gubernatorial candidates are campaigning on the issue,
the Legislature is keenly aware of the crisis, and physicians
across the state are sharing their horror stories with their
patients and the media.”
For many Texas
physicians like Dr. Alvin Jones in Conroe, reform can’t come
soon enough. These days, they’re working to keep the doors of
medicine open. Until the Legislature has a chance to act, the
question is for just how many Texans will access be denied. |
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