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The
Beast
We
Face
By
John
Kurt
Frederick,
M.D.
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My
ninth-grader
was
reading
Mary
Shelley’s
“Frankenstein.”
Having
missed
it
in
my
high
school
career,
I
decided
to
follow
along.
It
is
a
story
of
a
noble
scientist
who,
despite
lofty
and
egalitarian
motives,
unwittingly
creates
a
monster.
Coincidentally,
at
about
this
same
time,
I
received
the
newest
contract
from
one
of
the
local
managed
care
health
insurance
companies
sporting
a
fat
rate
cut
and
a
whole
new
set
of
rules.
And
it
struck
me
that
the
theme
of
this
novel
in
so
many
ways
describes
our
current
dilemma.
The
social
experimenters
of
the
‘70s
and
‘80s
—
the
captains
of
industry,
the
policy
wonks
and
the
politicians
—
desired
to
create
a
better
health
care
system
by
facilitating
more
and
easier
access
to
physicians.
This
would
logically
encourage
increased
disease
screening
and
early
diagnoses
leading
to
reduced
costs
for
everyone,
they
said.
Unfortunately
what
we
see
at
the
national
level
is
an
estimated
$1.8
trillion
price
tag
for
health
care
in
2004.
That’s
$6,400
for
every
American!
Health
insurance
premiums
are
now
unaffordable
and
certainly
we
cannot
argue
that
Americans
are
healthier.
In
the
past,
the
health
care
insurance
industry
gloriously
trumpeted
prescription
drug
coverage,
low
co-pays,
and
disease
management.
It’s
hideous
progeny
now
spew
terms
like
exclusions,
deductibles
and
coinsurance
at
patients,
and
at
us
phrases
such
as
contractual
mandates,
carve-outs
and
maximum
allowables.
The
havoc
these
companies
have
created
is
breathtaking
and
frightening.
We
are
awash
in
paper
—
EOBs,
letters
of
denials,
referral
authorizations
—
all
requiring
more
and
more
office
staff
to
manage.
Most
patients
don’t
understand
their
coverage
and
it
falls
to
us
to
interpret
and
administer
as
best
we
can
the
litany
of
rules
and
restrictions,
all
on
our
dollar
of
course.
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Our
options
are
few.
Dealing
with
insurance
companies
and
their
contracts
is
an
all-or-nothing
phenomenon.
Either
you
agree
to
the
latest
contract,
which
undoubtedly
pays
less
than
last
year,
or
you
refuse.
Both
responses
are
losing
propositions.
To
agree
to
a
contract
that
is
one-sided
and
non-negotiable
fuels
the
fire
of
the
insurance
companies’
influence
and
success
in
the
marketplace,
thereby
making
them
stronger
enemies
next
year.
To
refuse
a
contract
may
well
create
severe
financial
strain
on
a
practice
as
patients
faced
with
using
out-of-network
benefits
and
higher
costs
quickly
move
on
to
the
next
guy.
Our
only
strength
is
in
numbers,
yet
we
are
loathe
to
organize.
Certainly
since
we
have
been
forced
to
accept
less,
we
must
give
away
less.
Many
of
us
now
charge
for
medical
records
copies,
form
completion
and
triplicate
prescriptions.
Next
up
will
be
fees
for
mail-order
prescriptions
and
faxing
services
and
perhaps
even
those
late
night
phone
calls.
As
our
society
invariably
becomes
more
computer
savvy,
we
will
be
pressured
to
dispense
medical
advice
online.
Let’s
resolve
not
to
give
away
such
service
for
free.
Also,
the
margin
in
medicine
is
still
quite
favorable
for
our
proceduralist
colleagues.
Is
there
an
ethical
difference
in
receiving
from
them
a
bottle
of
wine
at
Christmas
rather
than
sharing
directly
in
those
margins?
Perhaps
computer
systems,
with
their
ability
to
decipher
multiple
confounding
variables
typical
with
most
insurance
claims,
will
allow
us
to
successfully
survive
this
attack.
But
they
are
expensive,
and
many
of
us
find
it
terrifying
to
let
go
of
our
cheap
and
dependable
paper
and
pens.
Ultimately
the
public
will
be
the
winners
when
we
are
all
computerized,
yet
it
is
we
who
must
fund
the
implementation,
something
unlikely
to
happen
on
a
wide
scale
as
long
as
insurance
companies
have
carte
blanche
to
cut
our
fees
and
then
delay,
or
even
deny,
payments.
They
have
no
fear.
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Yet
before
we
support
killing
the
insurance
beast,
let’s
reflect
on
what
we
need
from
insurance
not
only
as
doctors,
but
also
as
potential
patients.
We
all
need
an
established,
trusting
relationship
with
a
physician
whose
judgment
we
trust,
and
who
we
know
is
adequately
trained.
And,
we
need
protection
from
financial
catastrophe.
The
result
of
attempting
to
cover
for
every
medical
eventuality,
however,
is
sky-high
premiums
and
onerous
and
complex
policies,
which
is
what
we
have
now.
Rather
than
passively
allowing
those
same
social
experimenters
to
give
another
try
at
fixing
the
system,
why
don’t
we
insist
on
a
market-driven
approach.
Let
the
consumer
decide
how
much
doctoring
he
wants,
and
what
he
is
willing
to
pay.
And
while
some
fellow
citizens
undoubtedly
need
public
assistance
to
obtain
the
care
they
need,
everyone
ought
to
pay
something,
if
only
a
dime,
because
that
which
is
free
often
loses
it’s
value.
In
return
we
in
the
medical
community
must
be
more
willing
to
let
the
public
have
a
close
look
at
us,
including
our
fees.
Our
credentials
and
performance
must
be
available
for
inspection.
We
must
insist
on
effective
policing
of
our
profession
by
the
Texas
State
Board
of
Medical
Examiners,
and
not
leave
that
duty
to
plaintiff
attorneys.
Learning
a
new
paradigm
of
competition
is
much
preferable
than
continuing
the
ominous
death
spiral
foisted
on
us
by
these
huge,
unresponsive
health
insurance
companies.
In
the
end,
both
Dr.
Frankenstein
and
his
monstrous
creation
were
found
to
be
too
dangerous
to
be
allowed
to
survive.
At
the
risk
of
sounding
self-serving,
nobody
can
do
what
we
do
as
well
as
we
do
it,
and
our
health
care
system
is
truly
in
danger
if
we
face
extinction.
So,
if
our
current
health
insurance
industry
neither
saves
money
nor
improves
health
outcomes,
then
it
is
time
for
it
to
be
killed.
But
beware
—
it
will
be
incumbent
upon
us
to
prove
that
we
can
provide
those
same
benefits
when
unencumbered
by
the
beast.
Dr.
John
Kurt
Frederick
is
a
family
physician
in
Austin,
Texas.
You
may
reach
him
at
jfrederick@pol.net.
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